Refund Policy
Overview
At eBiz kits, we strive to provide high-quality digital products that meet your expectations. Since our products are digital and instantly accessible, we generally do not offer refunds after a purchase is completed. However, we understand that exceptional cases may arise, and we are committed to resolving any issues to ensure customer satisfaction.
Eligibility for Refunds
Refunds may be considered in the following cases:
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You were charged twice for the same product due to a technical issue.
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You purchased the wrong product and have not downloaded or accessed it yet.
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The product is significantly different from the description or does not work as advertised, and our support team is unable to resolve the issue.
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You are experiencing technical difficulties that prevent access to the product, and we are unable to provide a fix within a reasonable time.
Non-Refundable Cases
Refunds will not be granted in the following situations:
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Change of mind or accidental purchase.
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Failure to read the product description before purchasing.
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The product is downloaded, accessed, or used after purchase.
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Compatibility issues that arise due to outdated software or unsupported platforms (please check product compatibility before purchasing).
How to Request a Refund
If you believe you qualify for a refund, please follow these steps:
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Contact us at contact@ebizkits.com within 5 days of your purchase.
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Provide your order details, reason for refund request, and any relevant screenshots or evidence of the issue.
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Our team will review your request and respond within 8-10 business days.
Contact Us
For any questions regarding our refund policy, please contact us at:
📧 Email: contact@ebizkits.com
📞 Phone: +91 9876543212